CY
Christina Yasay
  • Accounting
  • Class of 2014
  • Ridgefield, NJ

Christina L. Yasay of Ridgefield Participates in Rider University Leadership Trip to Wawa Headquarters

2012 Feb 27

Christina L. Yasay '14 of Ridgefield, N.J., an Accounting major, was one of the 17 Rider University students who participated in the Center for Development of Leader Skills' Wawa Leadership Trip at Wawa Corporate Headquarters in southeast Pennsylvania on February 17.

There, students had the opportunity to learn about Wawa Food Markets' leadership and values system from Rider University alumnus Howard Stoeckel '67, president and CEO of Wawa; Dorothy Swartz, director of Talent Management; Stephanie Sharpless, manager of Learning and Design; and Marc Maiolino, manager of Workforce Planning.

Under Stoeckel's leadership, Wawa runs about 570 Wawa Food Markets in Delaware, Maryland, New Jersey, Pennsylvania and Virginia. Wawa stores are noted for their coffee, salad and deli offerings, including hoagie sandwiches, and more than 300 stores sell gas.

Wawa is embarking on a new journey with plans to migrate south, become the "world's most appetizing convenience store," and provide more ownership for its 16,000 associates. The transition won't be easy – there will be risks, and leadership will certainly be challenged, admits Stoeckel. However, Stoeckel knows that in order to remain competitive, change is necessary.

"In business you have to travel, you have to journey," Stoeckel, who is also the chair of Rider's Board of Trustees, told a group of 17 Rider students recently. "Leadership will be the determining factor."

Though Wawa Food Markets have evolved from a variety of businesses, including a general store, an iron manufacturer, cotton mill and dairy farm, several things have not changed. The company has remained privately owned by a trust fund and associates share ownership. The company is also governed by six core values: Value People, Delight Customers, Do Things Right, Do the Right Thing, Embrace Change and Passion for Winning. The structure is based on servant leadership, where leadership is derived from service to others.

"It's important as a business to preserve what makes you unique but embrace change," he explained. "As a Wawa employee, your higher calling is to help family and friends and neighbors have a better day. You do it by brewing coffee and pumping gas, and by giving back to the community. That is part of our DNA."

Toward the end of the trip, the students participated in a facilitated group activity. One of the groups discussed strategic thinking with "The Migration of Wawa" to Florida. In July, Wawa plans to open a store across the street from Sea World. The second group discussed setting a vision for "Fast, Casual Food To-Go." Wawa aims to provide higher quality, healthier food in order to compete with chains like Panera and Chipotle.

"I wanted to give the students an opportunity to interact with Wawa leaders through meaningful and intellectual discussions related to leadership concepts," said Laura Seplaki, associate director of CDLS. "It's one thing to think strategically and create a vision for your personal life. When you're in charge of setting a strategic direction or vision for a large corporation with a lot of people involved – it is much more complex. I thought the students did very well thinking within the larger context."